Take a small cotton swab and insert it in the headphone jackin your computer. But if the headphones are audible with another device, then it’s time to move towards more complex troubleshooting steps. If you don’t hear any sound, then probably it’s time to buy new headphones. Try to check your headphones by connecting it with another device, another laptop or your mobile phone. Also remove the headphone jack from the computer and check if the sound is audible on your laptop’s speaker. Check the volume controls and increase it to maximum to check if you hear any audio at all. Check the volume controls in the computer: It does happen that the sound output from your computer might be muted.Also check with another set of headphones to determine if the headphone jack is working or not. Check if you have connected the headphones in the right jack and check for the sound. One of them is input jack and plugging your head phone into them will not give you any output. Check the Audio Jack in the computer: Your laptop has more than one 3.5 mm audio jacks, one for mic and the other for speakers.Some issues can be fixed in short simple steps while others might require complex troubleshooting. There are many reasons as to why the headphones are not working on your PC.
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